Privacy Policy
This Privacy Policy explains how Byrdson Services, LLC (“Byrdson Services,” “we,” “us,” or “our”) collects, uses, and protects your information.
1. Information We Collect
- Identity & Contact Data: name, phone number, email, mailing address.
- Project Data: site address, plans, photos, permits, notes you provide.
- Communication Records: calls, SMS, emails, chat logs, preferences.
- Technical Data: IP address, device/browser info, pages visited.
2. How We Use Your Information
- Provide construction, home elevation, rehabilitation, and related services.
- Communicate about estimates, schedules, updates, and support.
- Send SMS and email notifications (see SMS Program Terms below).
- Meet contractual, legal, insurance, and safety requirements.
- Improve our websites, operations, and customer experience.
3. SMS Program Terms (A2P 10DLC)
By providing your mobile number and opting in, you agree to receive text messages from Byrdson Services, LLC.
- Program: Project updates, appointment reminders, service notices, and occasional marketing (if opted in).
- Consent: Consent is not a condition of purchase.
- Frequency: Message frequency varies.
- Rates: Message and data rates may apply.
- Opt-out: Reply STOP to end. You may also email [email protected].
- Help: Reply HELP for help or contact [email protected].
- Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We share data only with:
- Service providers and subcontractors under contract who support our work.
- Technology vendors (e.g., hosting, email/SMS platforms, data storage) bound by confidentiality.
- Government agencies, insurers, or others when required by law or to protect rights and safety.
5. Data Retention & Security
We keep personal information only as long as needed for the purposes above and to meet legal, tax, and compliance requirements. We use administrative, technical, and physical safeguards appropriate to the sensitivity of the data.
6. Your Privacy Choices & Rights
- Request access to, correction of, or deletion of personal information (subject to applicable law).
- Withdraw consent for marketing or SMS at any time (reply STOP).
- Send requests to [email protected].
7. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
8. International Considerations
We operate in the United States and Puerto Rico. Your information may be processed in these locations subject to applicable law.
9. Contact Us
Email: [email protected]
Address: 1245 West Cardinal Drive, Beaumont, TX 77705
Terms of Service
These Terms of Service (“Terms”) govern your use of our websites and services. By accessing or using them, you agree to these Terms and our Privacy Policy.
1. Acceptance of Terms
If you do not agree to these Terms, do not use our sites or services.
2. Services
We provide construction services including home elevation, new construction, and rehabilitation. Specific projects are governed by written contracts, work orders, change orders, and specifications, which control if there is any conflict with these Terms.
3. Communications; SMS Program
By providing your contact information, you consent to receive calls, emails, and text messages about your projects and, if you opt in, marketing.
- Frequency: Varies by project activity.
- Rates: Message and data rates may apply.
- Opt-out: Reply STOP to end; HELP for help.
- Consent: Not a condition of purchase.
- Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
4. User Responsibilities
- Provide accurate information and promptly update changes.
- Use our sites and services only for lawful purposes.
- Do not interfere with or attempt to access non-public systems.
5. Payments
Payments are due per executed contracts and invoices. Late or non-payment may result in suspension of services and the remedies provided by contract and law.
6. Warranties & Disclaimers
Except as expressly stated in a written agreement, services are provided “as is.” We disclaim all implied warranties to the maximum extent permitted by law.
7. Limitation of Liability
To the fullest extent permitted by law, Byrdson Services, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability for claims relating to the services is limited to the amount you paid for the specific services giving rise to the claim.
8. Intellectual Property
All content on our websites (text, graphics, logos) is owned by or licensed to us and may not be used without permission.
9. Termination
We may suspend or terminate access to our sites or services at any time for violation of these Terms or applicable law.
10. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. Venue for disputes shall be in appropriate courts located in Texas, unless otherwise specified in a project contract.
11. Contact
Email: [email protected]
Address: 1245 West Cardinal Drive, Beaumont, TX 77705